- 4 minutes to read

Update of Monitoring Agent for File Folder

Stay ahead with the latest features and security updates for your File and Folder Monitoring Agent in Nodinite. This guide walks you through updating the agent, ensuring your monitoring solution remains robust, secure, and compatible with evolving integration needs.

✅ Easy, step-by-step update process
✅ Enhanced security and compatibility
✅ Clear troubleshooting and support guidance
✅ Centralized version management for all monitored file and FTP sources

Release Notes

Release notes

For information about the releases, please visit the Release Notes for the File Folder Monitoring Agent.

Running Version

The installed version is displayed in the 'Version' text box.
Version text box showing installed agent version
The 'Version' text box displays the currently installed agent version.

You can also view the file details property on the local installation
File details property showing agent file version
File details property reveals the agent's file version on your system.

Compatibility and versioning issues

  • 4.0 -> 4.1
    • Update from older XML configuration-based versions requires a re-configuration
  • 4.1.0.x -> 4.1.0.y
    • Additional features have been added, make sure to review settings and affected Monitor Views after an update.
    • LogText written by the LogAgents have been modified to never change unless the state does.

PreReq: You must have successfully installed the Nodinite File and Folder Monitoring Agent prior to an update. The Service account credentials to use must have Logon as Service Right. See Prerequisites for File Folder Monitoring Agent for more information. You must be a local administrator to have the right to install (and thereby update) Windows Services.

Start the installer

Double-click on the MSI file to start the update of the Nodinite File and Folder Monitoring Agent.
MSI installer file for Nodinite File and Folder Monitoring Agent
Double-click the MSI file to launch the update installer.

Welcome Screen

On successful execution of the MSI file, a Welcome screen is presented.
Welcome screen of the Nodinite installer
The Welcome screen confirms the installer has started successfully.

Click the 'Next' button to continue with the update process or click the 'Cancel' button to quit the installer.

Custom Setup

Select Components and Location of installation. Default settings are recommended.
Custom setup screen for selecting components and location
Choose components and installation location. Default is recommended.

Note

If you change the location your old configuration will be lost

Click the 'Next' button to continue with the update process or click the 'Cancel' button to quit the installer.

Service Account Information

Enter the credentials for the Account to run Nodinite File and Folder Monitoring Agent. Depending on the connection string settings this account will be used to log on and query the databases being monitored.

Domain: The name of the Domain the Server belongs to. If a local account is being used, use the name of the server or a . (dot) as Domain
User: The name of the account
Password: The password for the account.

Note

The account must have 'Log on as Service Right'.

Domain service account credentials entry screen Enter the domain, user, and password for the service account.

Click the 'Next' button to continue with the update process or click the 'Cancel' button to quit the installer.

Insufficient Privileges

Error message when account information does not meet Prerequisites.
Insufficient privileges error message This error appears if the account lacks required privileges.

If you get this message, the most common reason is that the account is not allowed to run as a service or is not a local Administrator on the server. Follow the guide How to set Logon as a Service right and click retry. If the problem remains, click cancel and restart. Make sure to enter valid credentials!

Tip

Check the local event log if there are errors (both System and Application)

Completed setup

The last step of the update process gives either a success or a premature exit.
Successful update example
Completed setup success screen
The completed setup screen confirms a successful update.

Failed update example: A failed update will render a premature exit.
Premature exit error screen Premature exit screen indicates a failed update.

Click the 'Finish' button to Exit and quit the installer (update process).

When the setup has finished the default text editor will open a text file named the 'README.txt'. The README.txt file holds additional information that you need to manage the agent as a Monitoring Agents.
README.txt file with additional agent information The README.txt file provides post-update guidance and details.

Support

Contact our Support for additional guidance if you fail to resolve the update problem.

Note

Additional information to aid the troubleshooting may exist in the Windows Event Logs..

Next Step

Configuration of the agent
Add or manage a Monitoring Agent Configuration

Prerequisites for File Folder Monitoring Agent
Monitoring Agents
Install File Folder Monitoring Agent
Uninstall